Hyatt Hotels has announced a new Global Care & Cleanliness Commitment initiative which incorporates an accreditation process by the Global BioRisk Advisory Council (GBAC).
Beginning in May, Hyatt will introduce GBAC STARTM accreditation through a performance-based cleaning, disinfection, and infectious disease prevention program focused on establishing sanitary, safe, and healthy hotel environments.
Hyatt is the first hospitality brand to commit to GBAC STARTM accreditation, which includes a detailed program for the company’s network of more than 900 properties worldwide. GBAC is a division of worldwide cleaning association, ISSA.
Some of the new operational protocols will include trainings and recertification process for hygiene and cleanliness; increased frequency of cleaning with hospital-grade disinfectants on all high-touch surfaces, guestrooms and shared spaces and prominently placed hand sanitiser stations throughout hotel public and employee areas and entrances.
Hyatt will also implement enhanced food safety and hygiene protocols for restaurants, room service and group meetings and events and provide protective masks and other equipment for hotel colleagues.
Hyatt will also require every one of its properties to have at least one hygiene manager on staff. Hygiene managers will ensure the hotels adhere to the company’s new protocols which include increased cleaning frequency, enhanced food safety and hygiene protocols, and continuous training and certification programs. This is expected to take effect from September.
“The world as we knew it has been fundamentally changed by COVID-19 and when we are all ready to travel again, we want to make sure that every Hyatt colleague and guest feels confident that each aspect of our commitment is designed with their safety in mind, and that we’re putting their wellbeing first,” said Mark Hoplamazian, president and CEO, Hyatt.
“To do this, we must critically examine the hotel experience from every vantage point – from our rooms and our lobbies to our spas and dining – bringing in the latest research, technology and innovation to make that happen. Hyatt’s Global Care & Cleanliness Commitment is an important expression of our purpose to care for people so they can be their best – now and in the future.”
Other global hotel chains including Hilton and Marriott International have also launched new cleaning measures in response to the coronavirus pandemic.
Marriott International has established a Global Cleanliness Council, which will include input from both in-house and outside experts including senior leaders from Marriott disciplines like housekeeping, engineering, food safety, occupational health and associate well being.
INCLEAN is published by the Intermedia Group on behalf of ISSA
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