Airbnb, Diversey develop cleaning guidelines for home sharing industry

Airbnb launches first standardised guidelines for cleaning and sanitisation in the home sharing industry.

Airbnb has partnered with Diversey to develop its newly launched enhanced cleaning protocol – the first overarching standardised guidelines for cleaning and sanitisation in the home sharing industry.

Educational materials and tools are now available for hosts in 12 countries: Australia, Brazil, Canada, France, Germany, Italy, Japan, Korea, Mexico, Spain, the United Kingdom, and the United States. In the coming weeks, resources will be available to more hosts around the world.

The standards are informed by guidance issued by the Centers for Disease Control and Prevention (CDC) in the United States and Europe and advice from former Surgeon General of the United States, Vivek Murthy.

Diversey has endorsed the enhanced cleaning protocol and will help develop more solutions for the Airbnb community moving forward.

All hosts in these 12 countries can access the cleaning educational materials in their local languages through the Resource Center, including a Quick Start Guide and Cleaning Handbook with guidance on the use of personal protective equipment, how to clean every room in a home, what to sanitise, and what supplies to have on hand.

In addition to cleaning standards for homes, Airbnb is also offering new safety and cleaning initiatives for in-person Experiences in countries and regions** where these activities have reopened, based on guidance from local governments and health experts.

These guidelines include requiring all hosts and guests wear face coverings, limiting group size, and maintaining social distancing. For Experiences conducted in a private space hosts are required to follow an enhanced cleaning protocol.

**As of June 15, Experience hosts on Airbnb have the option to reinstate in-person Experiences in the following locations: Austria, mainland China, Croatia, Czech Republic, Denmark, France, Greece, Hungary, Italy, South Korea, Latvia, Norway, Portugal, Switzerland, and Vietnam.

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